9:00am – 9:00pm

Return Window: You have 30 days from the date of delivery to return items purchased from our website.

Condition of Returned Items: Items must be returned in their original condition and with all tags attached. Products should be in their original packaging, including any boxes, manuals, and warranty cards.

Return Process: To initiate a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. Once you have the RMA number, please send the item back to us at the address provided.

Refunds: Once we receive your returned item and inspect it, we will process your refund. The refund will be credited back to the original method of payment within 7-10 business days.

Exchanges: If you would like to exchange an item for a different size or color, please return the original item and place a new order for the item you want.

Non-returnable Items: Please note that certain items are non-returnable, including:

  • Customized or personalized items

Shipping Costs: Return shipping costs will be the responsibility of the customer unless the return is a result of our error (e.g., you received an incorrect or defective item).

We reserve the right to refuse returns that do not meet these criteria.

Artis 19, Western Macedonia, 52100 Kastoria GREECE

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